Frequently asked questions...
What is a Shuriken and why is it part of your logo?
Do you offer drone photography/videography?
What kind of drones do you fly?
The location is close to an airport. Is that a concern?
How do I download my real estate video content?
Can I share my real estate video content on social media?
Can I share my real estate video content on my own website?
What's the difference between Silver, Gold and Platinum Packages?
Which file format will you use?
Can I supply still images to use in my real estate video?
What are the resolutions for video and photos?
Will you edit my photos?
Will you create a slideshow for my photos?
I expected 'high-resolution' photos, why are my files smaller?
Why won't my video play on my property webpage?
Why is my video stopping and starting?
Why is my video blurry, choppy, etc.?
How do you charge?
What type of payment do you accept?
What is your cancellation policy?
Do I need to do anything special to get listing ready for shoot?
Do I need to be on-site for the shoot?
What if the listing isn't ready when the photographer arrives?
What happens if the weather is rainy of cloudy during my shoot?
How long does a real estate photography session last?
Which areas of the property do your artists film/photograph?
Seller doesn't want to include entire home in video. Can you skip rooms?
The seller has made changes in one of the rooms. Can you reshoot?
When will I receive my finished real estate video?
Do I own my photos and video?